Status
Current Active Version
Quick Summary: We collect only necessary information, never sell your data, use industry-standard security, and respect your privacy rights. Read below for complete details.
- 🇪🇺 GDPR Compliant
- 🇺🇸 CCPA Compliant
- 🔒 SSL Encrypted
1. Information We Collect
Personal Information
When you contact us, submit forms, or engage our services, we may collect: your name, email address, phone number, company name, job title, and project requirements.
Technical Data
We automatically collect: IP address, browser type and version, device information, operating system, time zone settings, and pages visited on our website.
Communication Data
Records of correspondence including emails, messages, and any other communications you have with us.
Project Data
Information related to projects including specifications, feedback, files, and other materials you provide during our engagement.
2. How We Use Your Information
- To provide, maintain, and improve our services
- To process and fulfill service requests and project deliverables
- To respond to inquiries and provide customer support
- To send project updates, invoices, and service-related communications
- To send promotional communications with your consent (you can opt-out anytime)
- To analyze website usage and improve user experience
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
Essential Cookies: Required for website functionality (authentication, security, preferences).
Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics, similar tools).
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness (only with consent).
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
4. Information Sharing & Disclosure
We do not sell your personal information. We may share your data with:
Service Providers: Third-party vendors who assist our operations (cloud hosting, analytics, payment processing). These providers are bound by confidentiality agreements.
Professional Advisors: Lawyers, accountants, and other professional advisors as necessary for business operations.
Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety.
Business Transfers: In connection with any merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
With Your Consent: We may share information for other purposes with your explicit consent.
5. Data Security
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Secure development practices for all software
- Regular backups and disaster recovery procedures
- Incident response and breach notification procedures
While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal, accounting, and reporting requirements
- Resolve disputes and enforce agreements
Retention Periods:
- Client project data: 7 years after project completion
- Website analytics: 26 months
- Marketing communications: Until you unsubscribe
- Legal/compliance data: As required by applicable laws
You may request deletion of your data at any time, subject to legal retention requirements.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restriction: Request limitation of processing of your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing of your data for certain purposes
- Right to Withdraw Consent: Withdraw consent at any time for consent-based processing
- Right to Lodge Complaints: File complaints with relevant data protection authorities
To exercise any of these rights, please contact us at hi@smnify.com. We will respond within 30 days.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we implement appropriate safeguards including:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions where applicable
- Binding Corporate Rules where applicable
By using our services, you consent to the transfer of information to countries outside your country of residence.
9. Third-Party Services
Our website and services may integrate with or link to third-party services including:
- Cloud hosting providers (AWS, Google Cloud, Vercel)
- Analytics services (Google Analytics)
- Payment processors (Stripe)
- Communication tools (Email services)
These third parties have their own privacy policies. We encourage you to review their policies before providing information directly to them.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
If you believe your child has provided us with personal information, please contact us immediately at hi@smnify.com.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes:
- Material changes will be communicated via email to registered clients
- Changes will be posted on this page with an updated "Last Updated" date
- Continued use of our services after changes constitutes acceptance
We encourage you to review this policy regularly for any updates.
12. Contact & Data Controller Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our data compliance desk:
Data Controller:
SMNIFY
Registered Entity: Technology Enterprise registered in India
Operating Desk: Data Protection & Engineering Operations
Registered Office: Gurugram, Haryana, India
Official Website: https://smnify.com
Privacy Inquiries & Data Rights:
Email: hi@smnify.com
General Inquiries:
Email: hi@smnify.com
We aim to respond to all privacy-related inquiries within 3 business days.
Your Privacy Matters
This Privacy Policy reflects our commitment to transparency and data protection. We regularly review and update our practices to ensure compliance with evolving privacy regulations including GDPR, CCPA, and other applicable data protection laws. If you have any concerns about how we handle your data, please don't hesitate to contact us.